General Terms and Conditions of Theorie Snel Halen B.V.
These are the General Terms and Conditions of Theorie Snel Halen B.V. (hereinafter referred to as “TSH”), a company with its address at Oderweg 6, 1043 AG Amsterdam, the Netherlands. TSH is registered with the Dutch Chamber of Commerce under number 89622006.
Version: 1-1-2026
Language. These General Terms and Conditions are a translation of the Dutch original. In the event of any discrepancy or difference of interpretation between the Dutch and English versions, the Dutch version shall prevail.
Definitions
In these General Terms and Conditions, the following terms shall have the meanings set out below, unless expressly stated otherwise:
General Terms and Conditions: these general terms and conditions as set out below.
Business: the Student acting in the course of a business or profession.
CBR: the Centraal Bureau Rijvaardigheidsbewijzen (the Dutch driving test authority), or such body as administers the theory examination.
CBR Examination: the theory examination reserved with the CBR by or on behalf of the Student, irrespective of whether TSH arranges that reservation on the Student’s behalf.
Consumer: the Student not acting in the course of a business or profession.
Course: the theory training offered by TSH, in whatever form (classroom-based, online, individual, or any combination thereof), whether or not combined with a CBR Examination.
DCC: the Dutch Civil Code (Burgerlijk Wetboek).
Service / Assignment: all activities, in whatever form, performed by TSH for or on behalf of the Student, including the Course and access to TSH’s online learning environment or app.
Distance Service Provision: an agreement concluded between TSH and the Student within the framework of an organised system for the provision of services at a distance, whereby, up to and including the moment the agreement is concluded, exclusive or partial use is made of one or more means of distance communication.
Agreement: any agreement concluded between TSH and the Student.
Student: the party who has accepted these General Terms and Conditions and has instructed TSH to perform an Assignment. The Student may be either a Business or a Consumer.
Reference Date: the earlier of (i) the commencement date of the Course and (ii) the date of the reserved CBR Examination. The Reference Date is decisive for the time limits set out in Article 7.
Unless these General Terms and Conditions expressly provide otherwise, in the interpretation of these General Terms and Conditions the singular shall be deemed to include the plural and vice versa, and a reference to the masculine form shall be deemed to include a reference to the feminine form and vice versa.
1. Applicability
1.1 These General Terms and Conditions apply to every quotation, offer and Agreement concluded between TSH and the Student, unless the parties have expressly derogated from these General Terms and Conditions in writing.
1.2 These General Terms and Conditions also apply to agreements with TSH for the performance of which third parties must be involved.
1.3 The applicability of any general terms and conditions of the Student is expressly rejected.
1.4 Derogations from the Agreement and these General Terms and Conditions are valid only if expressly agreed between the parties in writing.
2. Quotations and/or offers
2.1 All quotations and/or offers in respect of which the contrary is not expressly stated constitute a non-binding offer and may be revoked at any time, even if they contain a period for acceptance. Offers or quotations may also be revoked by TSH in writing immediately upon receipt of acceptance, but at the latest within two working days, in which case no agreement shall have come into existence between the parties.
2.2 All quotations and/or offers from TSH are valid for 3 months, unless stated otherwise.
2.3 TSH cannot be held to its quotations and/or offers if the Student, on the basis of reasonableness and fairness and generally accepted standards, ought to have understood that the quotation and/or offer, or any part thereof, contained an obvious error or clerical mistake.
2.4 If the acceptance deviates from the offer set out in the quotation and/or offer, whether or not on minor points, TSH shall not be bound thereby. The Agreement shall then not come into existence in accordance with that deviating acceptance, unless TSH indicates otherwise.
3. Formation of the Agreement
3.1 The Agreement comes into existence upon acceptance by the Student of TSH’s quotation and/or offer, or upon completion of the online booking and payment via TSH’s website or app.
3.2 Quotations and/or offers may be accepted in writing only (which includes acceptance by electronic means). TSH is nevertheless entitled to accept an oral acceptance as if it had been given in writing.
3.3 An Agreement between the parties comes into existence at the moment an order confirmation has been signed by both the Student and TSH, or at the moment TSH actually commences performance.
3.4 The Agreement supersedes and replaces all earlier proposals, correspondence, arrangements or other communications, whether made in writing or orally.
4. Performance of the Agreement
4.1 The Agreement shall be performed by TSH to the best of its insight and ability, in accordance with the requirements of good workmanship. With regard to the intended activities, TSH’s obligation is an obligation of effort (inspanningsverbintenis). TSH expressly does not guarantee that the Student will pass the CBR Examination. The application of Articles 7:404, 7:407(2) and 7:409 DCC is expressly excluded.
4.2 TSH determines the manner in which and the person(s) by whom the Assignment is performed. TSH is entitled to have certain activities carried out by third parties.
4.3 TSH is entitled to perform the Agreement in stages. If the Agreement is performed in stages, TSH is entitled to invoice each completed part separately. If and for as long as such an invoice is not paid by the Student, TSH is not obliged to perform the next stage and is entitled to suspend the Agreement.
4.4 TSH is entitled to the days off announced in advance, notwithstanding any minimum number of hours included in the Agreement.
5. Amendments and additional work
5.1 If, during performance of the Agreement, it becomes apparent that proper performance requires the Agreement to be amended or supplemented, TSH shall notify the Student as soon as possible. The parties shall then amend the Agreement in a timely manner and by mutual consultation.
5.2 If the parties agree that the Agreement is to be amended or supplemented, the time of completion of performance may be affected as a result. TSH shall inform the Student thereof as soon as possible.
5.3 If the amendment or addition to the Agreement will have financial, quantitative and/or qualitative consequences, TSH shall inform the Student thereof in advance.
5.4 If a fixed rate or fixed price has been agreed, TSH shall indicate the extent to which the amendment or addition affects that rate or price. TSH shall, insofar as possible, provide a price quotation in advance.
5.5 TSH shall not charge any additional costs if the amendment or addition results from circumstances attributable to TSH.
5.6 Amendments to the Agreement originally concluded between the parties are valid only from the moment such amendments have been accepted by both parties by means of a supplementary or amended Agreement.
6. Obligations of the Student
6.1 TSH is not liable for damage of any nature whatsoever arising from TSH having relied on incorrect and/or incomplete information provided by the Student, unless such incorrectness or incompleteness ought to have been apparent to TSH.
6.2 The Student is responsible for providing, in a timely and correct manner, all information TSH requires in order to reserve the CBR Examination, including name, date of birth and any other particulars required by the CBR. Information provided incorrectly or late that results in an invalid or unmade examination reservation is at the Student’s expense and risk.
6.3 The Student must hold valid proof of identity and must satisfy all admission requirements set by the CBR. If the Student is not admitted to the examination for a reason attributable to the Student, the full course fee remains payable.
6.4 The Student shall refrain from any conduct that makes it impossible for TSH to perform the Assignment properly.
6.5 If the Student has not complied with the obligations set out in this Article, TSH is entitled to suspend performance of the Agreement and/or to charge the Student the additional costs arising from the delay at its usual prices or rates.
6.6 The Student must take in all materials made available by TSH and participate actively in the Course. This includes attending on time and having a sufficient command of the Dutch language (level B2), or of the language in which the Course is given.
6.7 When purchasing an online app package, the user agrees that any warranty in respect of use of the Service is provided only if the Service is used on a compatible Apple or Android system — that is, the most recent operating system — and provided the user has access to the Dutch app marketplaces for those operating systems.
7. Cancellation, rescheduling and no-show
7.1 Cancellation or amendment by TSH TSH is entitled at all times to change the course date or to cancel the Course. TSH shall notify the Student thereof at the earliest possible opportunity and shall, insofar as possible, offer a replacement Course. If this is not possible, any amounts already paid by the Student shall be refunded in full.
7.2 Form of cancellation or rescheduling request Cancellation by the Student and any request to reschedule the Course or the CBR Examination must always be made in writing (including by email). The moment TSH receives the notification is decisive.
7.3 Cancellation is possible only for as long as the CBR Examination has not been booked Cancellation of the Agreement by the Student is possible only for as long as TSH has not yet reserved a CBR Examination on the Student’s behalf. In that case, TSH shall charge an amount of € 30 in transaction and administration costs. This amount shall be set off against the sum to be refunded to the Student.
7.4 Cancellation after the CBR Examination has been reserved Once TSH has reserved the CBR Examination on the Student’s behalf, cancellation of the Agreement is no longer possible and the Student remains liable for the full course fee. Amounts already paid shall not be refunded in that case.
7.5 Rescheduling more than 7 days before the Reference Date If the rescheduling request reaches TSH more than 7 days before the Reference Date, TSH may reschedule the Course and/or the CBR Examination only if and insofar as the CBR permits the reserved examination to be changed and an alternative slot is available. The Student may derive no right to rescheduling from this provision. All costs charged by the CBR or other third parties in respect of the change, together with an amount of € 30 in TSH administration costs, are at the Student’s expense and must be paid before the change is made.
7.6 Cancellation and rescheduling within 7 days before the Reference Date If the request reaches TSH within 7 days before the Reference Date, neither cancellation nor rescheduling is possible. In that case the Student is liable for the full course fee and is not entitled to any refund or to a replacement Course or examination date.
7.7 No-show If the Student fails to attend the Course or the CBR Examination, attends late, or attends without the required documents, this shall be treated as a cancellation within 7 days as referred to in Article 7.6 and the full course fee remains payable.
7.8 Misconduct In the event of misconduct by any person, or if any person breaches the applicable rules of order and safety measures, TSH is entitled to deny that person access to the Course without any refund of costs being due.
7.9 Force majeure on the part of the Student No claim to a derogation from this Article exists on grounds of illness or other personal circumstances, unless TSH agrees to such a derogation on the basis of an individual request and in writing only. Any such agreement creates no entitlement in subsequent cases.
7.10 Nature of this arrangement The options for cancellation and rescheduling set out in this Article are offered by TSH as a goodwill gesture. As further explained in Article 10, there is no statutory right of withdrawal during a cooling-off period in respect of the Course, nor any statutory right to a refund. TSH nevertheless endeavours to accommodate the Student within the framework of this Article.
8. Prices
8.1 Unless expressly agreed otherwise in writing, the prices and rates stated by TSH are always inclusive of VAT in relation to Consumers.
8.2 If no price or rate has been expressly agreed, the price or rate shall be determined on the basis of the hours actually spent and TSH’s usual rates.
8.3 TSH shall, in good time before the Agreement is concluded, inform the Student of all ancillary costs, or provide information on the basis of which such costs may be charged on to the Student.
8.4 If TSH agrees a fixed price or fixed rate upon conclusion of the Agreement, TSH is entitled to increase it, even where the price or rate was not originally given subject to reservation.
8.5 If TSH intends to change the price or rate, it shall notify the Student thereof as soon as possible.
8.6 If the increase of the price or rate takes place within three months of conclusion of the Agreement, the Student may dissolve the Agreement by written statement, unless:
a. the increase arises from a power or an obligation on TSH under statute; b. the increase is caused by an increase in the price of raw materials, taxes, production costs, currency exchange rates, wages and the like, or on other grounds which were not reasonably foreseeable when the Agreement was entered into; c. TSH is nevertheless prepared to perform the Agreement on the basis originally agreed; or d. it has been stipulated that performance will take place more than three months after conclusion of the Agreement.
9. Payment
9.1 Payment shall be made by transfer to a bank account designated by TSH or via the payment methods offered by TSH, unless agreed otherwise.
9.2 TSH and the Student may agree that payment be made in instalments in proportion to the progress of the work. If payment in instalments has been agreed, the Student must pay in accordance with the instalments and percentages set out in the Agreement.
9.3 Objections to the level of the agreed price do not suspend the Student’s payment obligation.
9.4 The Student is not entitled to set off any amount against the sum owed on account of any counterclaim alleged by the Student.
9.5 In the event of non-payment or late payment, the Student shall be in default by operation of law without any notice of default being required. From the date on which payment became due, the Student shall then owe statutory (commercial) interest until the date of full payment, whereby interest over part of a month shall be calculated as a full month.
9.6 Any payment made by the Student shall be applied first to all interest and costs due, and finally to the due and payable invoices that have been outstanding the longest, even if the Student states that the payment relates to later invoices.
9.7 If the Student is in default or in breach of the (timely) performance of its obligations, all reasonable costs of obtaining payment out of court shall be borne by the Student.
9.8 With regard to extrajudicial (collection) costs, TSH is entitled, insofar as the Student acts in the capacity of a Business, to compensation of 15% of the total outstanding principal sum, subject to a minimum of € 75 for each invoice that is wholly or partly unpaid.
9.9 With regard to extrajudicial (collection) costs, TSH is entitled, insofar as the Student acts in the capacity of a Consumer, to the maximum compensation permitted by law, as laid down in the Dutch Decree on compensation for extrajudicial collection costs.
9.10 Insofar as the Student acts in the capacity of a Consumer, TSH is entitled to compensation for extrajudicial (collection) costs only after TSH has, following the occurrence of the default, sent the Student a reminder to pay the outstanding invoice or invoices within 14 days.
9.11 In the event of bankruptcy, suspension of payments, liquidation, general attachment of assets, death or placement under guardianship, TSH’s claims and the Student’s obligations towards TSH shall become immediately due and payable.
9.12 Any reasonable judicial costs and enforcement costs incurred shall likewise be borne by the Student.
10. Distance service provision — exclusion of the right of withdrawal
10.1 This Article applies solely to the Student in the capacity of a Consumer.
10.2 In the case of Distance Service Provision, TSH is entitled to require the Student to make an advance payment of no more than 50 per cent of the price.
10.3 No right of dissolution (cooling-off period) The Course is performed by TSH at a specified time or during a specified period, for which TSH reserves capacity on the Student’s behalf — including a course place, an instructor, a course venue and, where applicable, an examination slot with the CBR. Such reserved capacity cannot, or can barely, be reallocated in the event of cancellation. The Agreement therefore falls within the exception in Article 6:230p(e) DCC. Accordingly, the Student has no right of dissolution during a cooling-off period of fourteen days in respect of the Course, and there is no statutory right to a refund of the course fee.
10.4 Additional ground: performance within the cooling-off period Insofar as Article 10.3 should unexpectedly not apply, the following applies. By concluding the Agreement, the Student expressly requests TSH to commence performance of the Agreement immediately — including reserving the CBR Examination and granting access to TSH’s online learning environment and app — and declares that the Student loses the right of dissolution once TSH has fully performed the Agreement, all as referred to in Article 6:230p(d) DCC. In that case, the right of dissolution lapses at the moment the Assignment has been fully performed.
10.5 Digital content With regard to digital content not supplied on a tangible medium, including TSH’s online learning environment, video lessons and practice examinations, the Student expressly agrees that supply shall commence immediately upon conclusion of the Agreement and acknowledges that the Student thereby loses the right of dissolution.
10.6 TSH’s voluntary cancellation arrangement Although the Student has no statutory right of dissolution or refund under this Article, TSH offers the Student, as a goodwill gesture, the option set out in Article 7 to cancel the Agreement or reschedule the Course subject to conditions. This arrangement is a voluntary accommodation on the part of TSH. The Student may derive no rights from an accommodation granted in an individual case in respect of other or later cases, and the arrangement does not create any statutory right to a refund.
10.7 Save as provided in Article 7, no refund of amounts already paid shall be made.
10.8 TSH shall inform the Student of the contents of this Article before the Agreement is concluded, in accordance with Article 6:230m(1)(k) DCC.
11. Complaints
11.1 The Student must examine the Assignment at the time of performance, and in any event within 7 days of performance, in order to establish whether the Assignment performed conforms to the Agreement.
11.2 Complaints must be notified to TSH in writing within 7 days of performance of the Assignment.
11.3 The right to a (partial) refund of the price, to replacement or to compensation lapses if the complaint is not notified within the stipulated period, unless a longer period follows from the nature of the Assignment or from the circumstances of the case.
11.4 The payment obligation is not suspended if the Student notifies TSH of the complaint within the stipulated period.
11.5 TSH aims to respond substantively to a complaint within 14 days of receipt.
12. Force majeure and unforeseen circumstances
12.1 A failure in performance cannot be attributed to TSH where such failure is not due to its fault, nor for its account by virtue of law, a juridical act or generally accepted standards. In that case, TSH is also not obliged to perform the obligations arising from the Agreement.
12.2 In these General Terms and Conditions, force majeure means, in addition to what is understood as such in law and case law, all external causes, whether foreseen or unforeseen, over which TSH can exercise no influence and as a result of which TSH is unable to perform its obligations.
12.3 Force majeure on the part of TSH shall in any event include:
a. strikes; b. traffic disruptions; c. government measures preventing TSH from performing its obligations in a timely or proper manner; d. riots, civil unrest, war; e. shortage of labour; f. fire; g. malfunctions, outages or changes in the CBR’s systems, schedules or examination capacity; h. disruptions to internet, hosting or telecommunications facilities; and/or i. any circumstance disrupting the normal course of business as a result of which performance of the Agreement by TSH may not reasonably be required by the Student.
13. Termination of the Agreement
13.1 The parties may terminate the Agreement at any time by mutual consent.
13.2 The parties may terminate the Agreement in the interim by written notice subject to a notice period of 1 month. This provision is without prejudice to Article 7; termination does not release the Student from the amounts owed under Article 7.
13.3 The parties may terminate the Agreement in writing with immediate effect in the event of:
a. an application for, or the granting of, a suspension of payments to the other party; b. an application for bankruptcy by, or a declaration of bankruptcy of, the other party; or c. liquidation of the other party or the non-temporary cessation of the other party’s business.
13.4 If the Agreement is dissolved, TSH’s claims against the Student shall become immediately due and payable. If TSH suspends performance of its obligations, it retains its rights under the law and the Agreement. TSH at all times retains the right to claim damages.
14. Return of items made available
14.1 If TSH has made items available to the Student in the performance of the Agreement, the Student is obliged to return those items within 14 days in their original condition, free from defects and complete. If the Student fails to comply with this obligation, all costs arising therefrom shall be borne by the Student.
14.2 If the Student, for whatever reason, remains in default of the obligation referred to in paragraph 1 after a reminder to that effect, TSH is entitled to recover the resulting damage and costs, including replacement costs, from the Student.
15. Liability
15.1 TSH is liable only for direct damage arising from gross negligence or intent on the part of TSH, and for no more than the amount paid out to TSH by its insurer or — if no payment is made — up to a maximum of once the amount stated in the relevant invoice.
15.2 Direct damage means exclusively:
a. reasonable costs incurred to determine the cause and extent of the damage, insofar as that determination relates to damage within the meaning of these General Terms and Conditions; b. reasonable costs incurred to make TSH’s defective performance conform to the Agreement, insofar as these are attributable to TSH; or c. reasonable costs incurred to prevent or limit damage, insofar as the Student demonstrates that these costs have led to a limitation of direct damage within the meaning of these General Terms and Conditions.
15.3 TSH is never liable for indirect damage, including consequential damage, lost profit, missed savings, damage due to business interruption, damage resulting from deficient cooperation and/or information provided by the Student, damage on account of non-binding information or advice given by TSH the content of which does not expressly form part of the Agreement, and all damage not falling within the definition of direct damage under these General Terms and Conditions. This includes damage connected with failure to pass the CBR Examination.
15.4 TSH is never liable for errors in material supplied by the Student, or for misunderstandings or errors in the performance of the Agreement where these are occasioned or caused by acts of the Student, such as failure to supply complete, sound and clear information or materials, or failure to supply them on time.
15.5 TSH is never liable for errors where the Student has previously given approval, or has been given the opportunity to carry out a check and has indicated that it had no need of such a check.
15.6 The limitations of liability set out in this Article are also stipulated for the benefit of third parties engaged by TSH for the performance of the Agreement.
15.7 TSH is not liable for damage to or loss of documents during transport or during dispatch by post, irrespective of whether the transport or dispatch is carried out by or on behalf of TSH, the Student or third parties.
15.8 The limitations in this Article do not apply insofar as the damage results from intent or wilful recklessness on the part of TSH or its managerial staff, or insofar as mandatory law precludes them.
16. Confidentiality
16.1 Both parties are obliged to maintain confidentiality in respect of all confidential information they have obtained from each other or from another source in the context of the Agreement. Information is deemed confidential if it has been designated as such by the other party or if this follows from the nature of the information. The party receiving confidential information shall use it solely for the purpose for which it was provided.
16.2 If, pursuant to a statutory provision or a court ruling, TSH is obliged to disclose confidential information to third parties designated by law or by the competent court, and TSH cannot invoke any statutory right of non-disclosure or any such right recognised or permitted by the competent court, TSH shall not be liable for damages or compensation and the Student shall not be entitled to dissolve the Agreement on account of any damage arising therefrom.
16.3 Without prejudice to the foregoing, TSH is entitled to include the Student’s name in a list of clients published on its website or in other communications to third parties, unless agreed otherwise. This provision does not apply to a Student who is a Consumer.
17. Indemnity
17.1 The Student shall indemnify TSH, insofar as the law permits, against liability towards one or more third parties arising from and/or connected with the performance of the Agreement, irrespective of whether the damage was caused or inflicted by TSH or by its auxiliary persons, auxiliary items or the Assignment performed.
17.2 The Student shall further indemnify TSH, insofar as the law permits, against all third-party claims in connection with any infringement of those third parties’ intellectual property rights.
17.3 The Student is at all times obliged to do everything possible to limit the damage.
18. Intellectual property
18.1 All intellectual property rights in all products, materials, analyses, designs, software, course materials, videos, practice examinations, documentation, advice, reports, quotations and (electronic) information developed or made available in the context of the performance of the Agreement, together with the preparatory material thereof (jointly, the “IP Material”), vest exclusively in TSH or its licensors.
18.2 The Student obtains only a non-exclusive, non-transferable and personal right to use the IP Material for the duration and for the purpose of the Agreement.
18.3 The Student may not transfer any right or authority obtained in respect of the IP Material to third parties without TSH’s prior written consent. Nor may the Student share its account details or access codes with third parties.
18.4 The Student may not remove or alter any indication of intellectual property rights, such as copyrights, trademark rights or trade names, from the IP Material.
18.5 Any exploitation, reproduction, publication or other use by the Student of the IP Material falling outside the scope of the Agreement or of the rights and authorities granted shall be regarded as an infringement of TSH’s intellectual property rights.
18.6 A Student acting in the capacity of a Business shall forfeit for any such infringement an immediately payable penalty of € 2,500 per infringing act, increased by € 250 for each day the infringement continues, without prejudice to TSH’s right to claim full compensation or to take other legal measures to bring the infringement to an end. No penalty clause applies to a Student who is a Consumer, and TSH retains its statutory rights in that regard.
18.7 There is no infringement where the Student has obtained TSH’s express written consent.
18.8 All IP Material developed by TSH for the performance of the Agreement may be used by TSH for its own promotional purposes, unless agreed otherwise with the Student.
19. Privacy
19.1 TSH respects the Student’s privacy. TSH handles and processes all personal data provided to it in accordance with applicable legislation, in particular the General Data Protection Regulation. TSH applies appropriate security measures to protect the Student’s personal data.
19.2 TSH uses the Student’s personal data solely in the context of performing the Agreement, reserving the CBR Examination, handling complaints and complying with statutory obligations.
19.3 For further information, reference is made to the privacy statement on TSH’s website.
20. Limitation period
20.1 For all claims and/or rights that a Student acting in the capacity of a Business has against TSH and/or against any third parties engaged by TSH, a limitation period of one year applies, by way of derogation from the statutory limitation periods, running from the moment an event occurs on the basis of which the Student may exercise those claims and/or rights.
20.2 In relation to a Student who is a Consumer, the statutory limitation periods apply.
21. Transfer
21.1 The Student may not transfer rights and obligations arising from the Agreement to third parties without having obtained TSH’s written consent. This includes transferring a booked Course or a reserved CBR Examination to another person.
21.2 TSH is entitled to attach conditions to such consent.
22. Survival
Those provisions of these General Terms and Conditions and of the Agreement which are expressly, or by their nature, intended to remain in force after termination of the Agreement shall remain in force thereafter and shall continue to bind both parties.
23. Miscellaneous
23.1 Any derogations from these General Terms and Conditions may be agreed in writing only. No rights may be derived from such derogations in respect of legal relationships entered into subsequently.
23.2 TSH’s records shall, subject to evidence to the contrary, serve as proof of the requests made by the Student. The Student acknowledges that electronic communications may serve as evidence.
23.3 TSH is entitled to amend these General Terms and Conditions. Agreements already concluded shall continue to be governed by the version in force at the time the Agreement came into existence.
23.4 If and insofar as any provision of these General Terms and Conditions or of the Agreement is declared null and void or is annulled, the remaining provisions shall remain in full force. TSH shall in that case adopt a new provision to replace the void or annulled provision, observing as far as possible the purport of the original provision.
23.5 The place of performance of the Agreement is deemed to be the place where TSH is established.
23.6 These General Terms and Conditions are a translation of the Dutch original. In the event of any discrepancy or difference of interpretation between the Dutch and English versions, the Dutch version shall prevail.
24. Governing law and choice of forum
24.1 All Agreements, these General Terms and Conditions and all non-contractual rights and obligations arising therefrom shall be governed in all respects by Dutch law.
24.2 All disputes between TSH and a Student who is not a Consumer arising from an Agreement and/or these General Terms and Conditions, or from agreements resulting therefrom, shall in the first instance be settled by the competent court of the District Court of Amsterdam.
24.3 In relation to a Student who is a Consumer, the statutory rules on jurisdiction apply. The Consumer has the right, within one month after TSH has invoked Article 24.2 in writing, to elect that the dispute be settled by the court having jurisdiction under the law.